Standard US shipping is a flat $15 for all orders.
Shipping times vary depending on the state of residence. Orders will typically be delivered between 3-10 business days from the time of purchase.
Designer Revival will attempt to accommodate special requests for shipping, however, it is the sole responsibility of the customer to understand our shipping procedures.
Once an order is submitted for processing, it is considered FINAL SALE. We do not accept returns on handbags, clothing, shoes and accessories. If you receive a defective item or would like additional proof of authenticity, please contact us at firstname.lastname@example.org with your order number and request within 2 days of receipt.
You can purchase Kover Return Assurance at checkout if you want the option to return and receive a full refund. You can learn more about Kover Return Assurance below.
If you are entitled to a replacement or refund due to defects, we will replace the product or refund the purchase price, using the original method of payment. If you made a purchase with an installment plan (i.e. Klarna, AfterPay), please visit their website or reach out to their customer service team for more information on refund process.
All other return/exchange requests will be reviewed on a case-by-case basis and subject to a 15% restocking fee. We will not grant a refund if you have changed your mind about a particular purchase. We are always happy to answer any questions or provide additional photos before you place your order to ensure you are making a fully informed purchase and to help minimize any hassle to you.
KOVER RETURN ASSURANCE POLICY
We are excited to introduce Kover, our "return as an option" partner. Get peace of mind while purchasing final sale items when you add Kover Return Assurance.
You’ll have the option to return eligible final sale items by adding Return Assurance at checkout. We’ll calculate the cost based on all eligible items in your cart. Some exclusions will apply.
The item(s) must be in the same condition in which you received them and in the original packaging with tags attached.
Returns must be initiated within 2 days of receiving the item(s).
To initiate a return, please email email@example.com with your order number and request. We are unable to offer free shipping on eligible item(s) returned. You are responsible for the return shipping fee at the carrier’s rate.
Return Assurance is currently only offered on orders shipping to addresses in the United States. Please note, the cost of the Return Assurance is nonrefundable.